Privacy Policy
Effective Date: Feb 22, 2026
1. Information We Collect
We may collect:
A. Personal Information
- Name
- Phone number
- Email address
- GST details
- Business name
- Billing & shipping address
B. Financial Information
● Payment details (processed via secure payment gateways)
C. Technical Information
- IP address
- Device type
- Browser information
- Cookies
2. How We Use Information
We use your data to:
- Process orders
- Deliver products
- Improve services
- Send transactional updates
- Provide customer support
- Prevent fraud
We do NOT sell personal data.
3. Data Sharing
We may share information with:
- Delivery partners
- Payment gateways
- Manufacturers (for fulfillment)
- Government authorities (if legally required)
4. Data Security
We implement:
● SSL encryption
● Secure servers
● Limited access control
However, no online system is 100% secure.
5. Cookies Policy
We use cookies to:
● Improve website experience
● Track usage patterns
● Personalize content
Users can disable cookies in browser settings.
6. Data Retention
We retain data:
● As long as account is active
● As required under GST & tax laws
● For legal compliance
7. User Rights (DPDP Act 2023 aligned)
You may:
- Request data correction
- Request deletion
- Withdraw consent
- Request data access
Contact: Bharathraj@onedhara.com
8. Children's Privacy
Our services are strictly for business users above 18 years.
9. Changes to Policy
We may update this policy periodically.
Users will be notified via website updates.
10. Grievance Officer
Name: Bharath Raj P
Email: Bharathraj@onedhara.com
Address: Jeedimetla